Thanks Amy!
We received several questions around our Microsoft Teams release, so I thought I'd consolidate them into a single post:
Q: Can you reiterate the update between MS Teams and Cvent?
A: Our legacy MS Teams connector was modernized and is more self-service (previous version required more setup from the Cvent team). Functionality, it is the same functionality as before, just on newer integrations infrastructure.
Q: Does the new Teams integration allow you to create meetings for each session?
A: Yes; you can create a meeting for the entire event, and/or you can create meetings for each session. https://support.cvent.com/s/communityarticle/Microsoft-Teams-Quick-Start-Guide
Q: Does the Teams integration create Teams Webinars and/or Town Halls?
A: The integration creates Teams Webinars. Town Halls is not supported yet, as Microsoft as there are no APIs yet. Once added by Microsoft, we'll investigate adding support for Town Halls.
Q: If you are using Teams integration with the Cvent Salesforce App, will those MS Teams also get synced to Salesforce?
A: I hope I understand the question correctly, but I believe you're asking either: 1) will the individual teams join links be stored in Salesforce with the Attendee? or 2) Will the Teams meeting be stored somewhere as an activity, etc...? If that is the question, we do not sync the Teams information to Salesforce using the Cvent Salesforce App. What can be tracked is the Attendees registration and/or attendance to events/sessions that may have a Teams Meeting associated to them. If you simply want to know if an event is or is not integrated with Teams, you could map that event custom field that controls whether the integration is enabled or not. This would then show that Yes/No value in the Event custom object in Salesforce.
Q: For Teams integration, does an attendee join through a Teams link or a Cvent link?
A: Teams integration does sync the personalized link back to Cvent, however, for attendee-facing purposes, the link is stored/shown as a Cvent link, typically used behind a join button from an email and/or attendee hub, calendar invite, etc...
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Ryan Costa
Product Lead
Cvent
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Original Message:
Sent: 05-21-2024 10:19
From: Amy Walsh
Subject: Ask the Experts - Quarterly Product Update
On last week's quarterly Product News update webinar there were a several questions about our integrations. We did our best to answer those questions with the product team on the call, but with such a broad portfolio of products, we won't always have every expert on the quarterly call. So we're going to revisit some of those questions below as our experts are available now!
Several questions were asked about out Microsoft Teams integrations.....I'll let the team take it from here....
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Amy Walsh
Senior Marketing Manager
Productive UtilizationUnited States
Original Message:
Sent: 05-14-2024 11:59
From: Megan Clark
Subject: Ask the Experts - Quarterly Product Update
Hello, Community members! We have some exciting news to share – on May 21st we will be hosting our next Ask the Experts session in the Open Forum! We will have 3 fantastic experts from Cvent's Product Management team here to answer all your follow-up questions from the Quarterly Product Update.
Join us on Tuesday, May 21st, from 10:00 AM to 11:00 AM ET for the live session!
Our featured experts include:
- Bella Marino - Product Manager
- Jason Lett - Product Manager
- Aditya Thawardas - Product Manager
Ask your follow-up questions from the Quarterly Product Update. Was your question not answered during the live webinar? Do you have additional questions that you want to ask? Want to learn more about new releases? Ask your questions and get real-time answers from the expert panel of the Cvent Product Management team.
Reminders from our Community Team on how the Ask the Expert session will work:
Add your follow-up questions on the Quarterly Product Update below any time before or during the Ask the Expert session. Be sure to look at other Community users' questions and click Recommend to those you would also like to learn more about. You can expect to see answers from our experts starting at 10:00 AM ET on Thursday, May 21st. Follow the thread by clicking the blue star and be ready to add follow-up questions and discuss further with other users. We'll wrap up the event at 11:00 AM ET, so be sure to post your question below.
We look forward to reading your questions! #AsktheExpert
Note: This post contains forward-looking statements that involve risks, uncertainties, and assumptions. Specifically, any unreleased services, features, functionality, or enhancements referenced in this discussion post or in other public statements are not yet generally available and may not be delivered on time or at all. Customers who license any solutions from Cvent, Inc. should make their purchase decisions based on features that are currently available. We have based these forward-looking statements on our views with respect to future events and development plans as of the date that they were made. We assume no obligation for and do not intend to update any such forward-looking statements.
#ProductNews
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Megan Clark
Assistant Team Lead, Online Community Marketing
Cvent
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