I want to start using a mobile app from Cvent (our previous provider shut down) and I'm stuck on a few questions.
While I wait for a rep to get back in touch with me, I thought I would start here:
1) Does the Attendee Hub use CrowdCompass as its mobile component? Or is CrowdCompass separate from the Attendee Hub.
2) If CrowdCompass is separate, will it allow for Virtual attendees (such as ability to stream a General Session).
Side note: I tried calling my Cvent Rep and my renewal manager, but the emails bounced for both. I tried using an online chat, but after 40 minutes of waiting, I dropped. I tried to get a return call from Cvent (using their return call support option) and was on hold for 30 mins. I even tried contacting billing to find out who my new rep is, but they seem to have limited hours. Anyone else having issues like this?
Thanks!
#EventApp-Building/managing