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  • 1.  Event Talks User Group

    Cvent Staff
    Posted 03-13-2023 11:15

    Happy Monday! It's time for our Huddle of the Week post!

    Have you ever attended an event or a webinar, and then had follow up questions after it ends? Who do I ask? How do I get the answers I need?

    We have started a new user group in Cvent Community to solve for this. Event Talks is the user group for you to continue the conversation from our Cvent hosted events. This gives you the access to ask follow up questions or to share any tips or tricks you may have learned during the events. Stay connected with the speakers and find new connections who have similar interests.

    Our upcoming Customer Success Groups will be covering cost-effective tips to maximize event ROI. Join the Event Talks User Group and jump into the conversation!

    Questions for you:

    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group?
    • What questions do have about cost-effective tips to maximize event ROI?


    Want to continue the conversation from Cvent hosted events?  -  Join the Event Talks User Group - today!

    Looking forward to hearing your thoughts in the comment section below!

    #HuddleoftheWeek 

    #VoiceIt 


    #CommunityUserGroups

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    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
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  • 2.  RE: Event Talks User Group

    User Group Member
    Posted 03-14-2023 14:00
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? I don't think so but I have participated in something with CVENT where they showed me a new platform that they are working towards to get my feedback about what I liked and what I thought it would need. I thought this was very interesting to see how the product will be enhancing for both the user and the venues. 
    • What questions do have about cost-effective tips to maximize event ROI? What are the best ways to save on give away items that don't just get collected and forgotten about? 


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    Teresa James
    Director of Sales and Marketing
    DoubleTree Gainesville
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  • 3.  RE: Event Talks User Group

    User Group Member
    Posted 03-14-2023 16:47

    Hi Megan!

    Questions for you:

    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? No, I don't think so.
    • What questions do have about cost-effective tips to maximize event ROI? Just best tips and tricks for timesaving measures. 


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    Katie Dreifus
    Registration Manager
    PwC Management Services LPUnited States
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  • 4.  RE: Event Talks User Group

    User Group Member
    Posted 03-15-2023 17:17
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? Yes! Loved the lunch & learns in Denver! Great info, shared knowledge and best  practices and developed networks with amazing industry colleagues.
    • What questions do have about cost-effective tips to maximize event ROI? Capturing and proving Cost Savings vs Cost Avoidance


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    Hallie Loeb, HMCC
    Event Operations Specialist
    CDW United States
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  • 5.  RE: Event Talks User Group

    User Group Member
    Posted 03-16-2023 12:01
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? Yes to both
    • What questions do have about cost-effective tips to maximize event ROI? Think about what will really matter at the end of the day. Creating experiences and memorable things will bring more than cheap giveaways, collateral people don't want to take home or unnecessary structures/items just to say you had them.


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    Rachel
    NJ
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  • 6.  RE: Event Talks User Group

    User Group Member
    Posted 03-20-2023 16:00
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? No, I haven't, but I'd be interested in it!
    • What questions do have about cost-effective tips to maximize event ROI? What post-event engagement ideas do you have to deepen engagement and/or include those who were unable to participate in the actual event?


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    Cate Liverman
    Constituent Relations Director
    UVA Medical Alumni Association and Medical School FoundationUnited States
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  • 7.  RE: Event Talks User Group

    Community MVP
    Posted 03-21-2023 14:50
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? Yes and both! Excellent format for learning and networking! 
    • What questions do have about cost-effective tips to maximize event ROI? I'm excited to read the responses to this questions.  I'm always trying to find new ways to assist planners to get the most out of the events we partner with! 


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    Colleen Beck
    Director of Sales & Marketing
    The Westin Tampa Bay
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  • 8.  RE: Event Talks User Group

    Community MVP
    Posted 03-23-2023 08:38
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group?
      • I have not, although I have participated in other ways
    • What questions do have about cost-effective tips to maximize event ROI?
      • sales team follow-up best practices


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    Lori Wildman
    Marketing Director
    DuCharme, McMillen & Associates, Inc.United States
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  • 9.  RE: Event Talks User Group

    User Group Member
    Posted 03-24-2023 12:26
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? - Yes, but it was more than 5 years ago when I was with a different company
    • What questions do have about cost-effective tips to maximize event ROI? - How to increase event budgets when companies are tightening the purse strings.  F&B is significantly higher than pre-COVID, along with A/V costs and other vendors.  Many companies only give you a maximum of X% per year, which has not kept up with inflation and wages.  Has information been compiled from venues, vendors, planners, etc. that compiles cost increases with examples to show the bean counters?  We basically need to show a breakfast with eggs, bacon, toast, and fruit was X and is now X on average so they know we're comparing apples to apples and not a continental breakfast to a full-on spread with stations, lox, and other upgrades.


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    Julie-Michelle Davis, CMP
    Meetings Manager
    Amex GBT - USA
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  • 10.  RE: Event Talks User Group

    User Group Member
    Posted 03-30-2023 10:13
    • Have you ever participated in a Customer Success Group or are you a member in a Cvent Community User Group? We created a local user group of people that all work in varieties of industries, but all locally. It's been a great resource to bounce ideas off each other and provide great tips and tricks.
    • What questions do have about cost-effective tips to maximize event ROI? none.


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    Beth Vriesen.
    Events Technology Administrator
    Associated Bank Corporation
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