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  • 1.  How to see who has viewed the registration page

    Posted 12 days ago

    I would like to be able to see who has viewed the summary landing page, location page, and registration page. I know there is the 'Visited' and 'Abandoned Registration', but would like to see who clicks on the registration button from the invitation to get to the summary page. 


    #Reporting
    #ReportingandInsights

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    Aviva Davis
    Operations Specialist
    Association Of Corporate CounselUnited States
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  • 2.  RE: How to see who has viewed the registration page

    Posted 12 days ago

    Hi Aviva,

    Hope you are well!

    To track who clicked on the links in the email to visit the pages, you can enable click tracking within the email settings. For this, please go to your event > Emails > Event emails > click on the email's name > design email > In the top left of the canvas, click the Email dropdown, and hover over the email you want to track > Click on the settings icon next to the email's name > Toggle "Enable click-tracking for the HTML email" to blue > Apply. Repeat this for each email you want to track and then publish the email designer.

    This will work for the emails that are sent after the setting was enabled and not for the emails that were sent before the setting was active. You can then run the click tracking report under the reports to get the data.

    Another way is to utilize Google Analytics/Code Snippets in your event. You can refer to the following articles for your reference :

    Tracking Clicks in Event Emails == LINK : : https://support.cvent.com/s/communityarticle/Tracking-Clicks-in-Event-Emails?

    Configuring Google Analytics in Your Event == LINK : : https://support.cvent.com/s/communityarticle/Configuring-Google-Analytics-in-your-event

    Adding Code Snippets to Your Event == LINK : : https://support.cvent.com/s/communityarticle/Adding-Code-Snippets-to-Your-Event

    I hope this helps. Please let us know if you have any further questions.



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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