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  • 1.  Mobile Phone contact field

    Posted 03-10-2023 11:57

    Why isn't the mobile phone field in phone number format? Or am I missing the place where I can control that?


    #MeetingsManagement

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    Jennie Hynson
    Covington Meetings & Events
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  • 2.  RE: Mobile Phone contact field

    Community MVP
    Posted 03-10-2023 14:09

    I haven't seen a way to for mobile numbers to be formatted in a particular way.

    I end up exporting the phone number, formatting the way I want to importing back.

    I do see that you can have a text question, answer format: Phone Number.



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 3.  RE: Mobile Phone contact field

    User Group Member
    Posted 03-13-2023 07:35

    I believe the reason they haven't enforced formatting on the phone number fields is in case of international numbers? But as Steven noted, you can do a custom phone number field from the text question if you know you won't have any.



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    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States
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  • 4.  RE: Mobile Phone contact field

    Posted 03-24-2023 16:59

    We ran into this issue for a virtual event this week.  We asked for the mobile number in registration so the 6-digit registration code could be texted to them to access the attendee hub.  Many in Europe did not include their country code which caused some access issues.  



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    Renee Corley
    Strategic Program Manager - Marketing Events
    Micro FocusUnited States
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