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  • 1.  Modify Registration Setting

    Posted 14 days ago

    I have a few questions about how the modify registration process works and would appreciate any feedback.

    I'm mainly looking for ideas on how to allow only selected registrants to modify specific parts of their registration ideally by sharing a direct link to that page rather than reopening the full registration.

    From what I understand, there isn't a way to customize it so that only certain registrants can modify their registration for example, to add another session after they've already submitted. We're hesitant to add a "Modify Registration" option on the confirmation page, since that would allow all registrants to make changes immediately after submission.

    If we do enable modification and I guess there is not a more cleaner way how to control it , how would registrants access the modify  registration it afterward? do we need to customize the email or if they access the initial link shared with them at the time of registration would they see it there all the time? 


    #ManagingEvents

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    ManuelaPelaez
    CRM Specialist
    United States
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  • 2.  RE: Modify Registration Setting

    Posted 14 days ago

    The first thing that comes to mind is making the registration process (and therefore any modifications) on an approval basis, but that would require admin work on your end to approve/deny the modifications. Another route could be to use a separate registration path with a different invite list that would allow them that extra functionality, but it's not something I've explored in depth.



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    Jacqueline Schmucki
    Event Planner
    Foundation SoftwareUnited States
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  • 3.  RE: Modify Registration Setting

    Posted 13 days ago

    You could create a separate path in Site Designer for the ones that can modify and include the modify button. But not include the modify button on the other path(s).



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    Denise Morrison
    Registration Manager
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  • 4.  RE: Modify Registration Setting

    Posted 13 days ago

    If all you want them to be able to modify is their session selection, and you also utilize Attendee Hub, I would suggest creating an Attendee Hub Website as can set your sessions up to allow people to add or remove sessions there without having to go through every page of your registration process over again. 



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    Peggy Beach
    Event Technology & Operations Manager
    Equitable Financial Life Insurance Company
    United States
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