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  • 1.  OFFLINE ORDER DETAIL ON PLANER ALERTS

    Posted 03-24-2023 10:28

    Hi to all,

    Does anyone know how  to have the detail of the offline order type on a planer alerts ? I can only see that it is a offline order but not if they chose check, wiretransfer .. 

    Thank you for your help


    #Registration

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    Kathleen Colas
    Assistante Marketing Et Formation
    KavoKerrUnited States
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  • 2.  RE: OFFLINE ORDER DETAIL ON PLANER ALERTS

    Cvent Staff
    Posted 03-24-2023 15:34
    Edited by Julia Plymack 03-24-2023 15:35

    Hi Kathleen,

    There is currently not an option to display this within a planner alert. You will just see that it is the type of "offline order." I would recommend submitting this as an idea on the Product Ideas tab within the Community (Participate tab > Product Ideas.) 

    Within the Attendee List in the event (Attendees > Attendee List) if you do an Advanced Search, you can scroll down to Advanced Filters > Field: Offline Transaction Request > Equals > and check off the one you would like to see and then search and you can see those who opted to pay via that method. 



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    Julia Plymack
    Client Success Manager
    Cvent
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