Cvent Beginners User Group

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  • 1.  Payment page missing under registration path

    User Group Member
    Posted 05-26-2023 16:57

    Hi there, I have set up 4 registration paths, but one of the paths does not have a payment page and it won't allow me to create a page. The registration action for "payment" is greyed out.  How do I get a payment page added to this one path?



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    Astrid Murphy
    Program Manager, Leisure Groups North America
    Direct Travel
    Canada
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  • 2.  RE: Payment page missing under registration path

    User Group Member
    Posted 05-30-2023 06:31

    Hi Astrid,

    I can't say I've heard this exact scenario before; usually the widget is unavailable for the whole site (usually because pricing hasn't been activated.) The only thing that immediately comes to mind is did the widget accidentally get dropped onto another page of the path? That would preclude it from being available anywhere else. 



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    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States
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  • 3.  RE: Payment page missing under registration path

    User Group Member
    Posted 06-06-2023 13:51

    Thanks Tori. I found that widget did get dropped onto another page. All is good. I appreciate your assistance.



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    Astrid Murphy
    Program Manager, Leisure Groups North America
    Direct Travel
    Canada
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