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  • 1.  Register Now button link inactive

    Posted 13 days ago

    Hello all! Looks like long ago we left an event setting with Registration closing on a date (May 4) when it was actually just supposed to change registration amounts. We have the Register Now button as part of our default heading and footer on all website pages and this is only way for visitors to access the registration pages. I have corrected the event settings with registration open a few more weeks and those settings are saved. I have published the site again. However, the Register Now button is no longer active. It's grayed out on all header/footer areas and clicking does not follow through to registration. So, users are now unable to register. Any suggestions for diagnosing this? It's the weekend so Chat is not available. Thanks for any suggestions! 


    #Registration

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    COFE 2024
    University of IdahoUnited States
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  • 2.  RE: Register Now button link inactive

    Posted 12 days ago

    Hello!

    Did you re-open the registration on the homepage? That might be the issue



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    Tori Martinez, Cvent Certified
    Event Technology Specialist
    Direct Travel
    United States
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    Original Message


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