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  • 1.  Resources for hearing impaired attendees

    Posted 11-16-2022 12:47
    Hi everyone! I am looking for some resources for an attendee with hearing impairment for an upcoming event in San Francisco. I know about transcription and ASL interpreters, but want to be sure I have all the options. Is there a speech to text program that is ADA compliant? What have you used and what worked well?

    Would love all advice, comments, and suggestions. Thanks!
    #Flex-Creating/ManagingEvents

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    Amy Holder
    Event Coordinator
    CLE InternationalUnited States
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  • 2.  RE: Resources for hearing impaired attendees

    User Group Member
    Posted 11-29-2022 10:35
    Hi Amy,
    Wordly is an interpretation services company. I think they do captioning.

    Let it snow!

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    Hallie Loeb, HMCC
    Event Operations
    CDW United States
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  • 3.  RE: Resources for hearing impaired attendees

    Cvent Staff
    Posted 11-30-2022 08:58
    Hi Amy,

    Hope you are well.

    I researched on it and within zoom, there is a feature called 'Live Transcript' that can be enabled during the webinar by the host and also auto transcription, which is 70-80% accurate. So you can use auto transcription or can use interpretation in such case.

    Here are some links that I found that may be helpful for you:

    https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings

    https://it.cornell.edu/zoom/zoom-live-automated-captions-and-transcriptions

    https://documentation.its.umich.edu/zoom-live-auto-transcription

    I hope this helps.


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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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  • 4.  RE: Resources for hearing impaired attendees

    User Group Member
    Posted 12-06-2022 12:48
    I think Raashi provided great tools! :)

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    Katie Dreifus
    Registration Manager
    PwC Management Services LPUnited States
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  • 5.  RE: Resources for hearing impaired attendees

    Posted 12-06-2022 12:57
    Thank you everyone! Those are some good places to look. I appreciate your help!

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    Amy Holder
    Event Coordinator
    CLE InternationalUnited States
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