Associations and Non-Profit Organizations

Hello, 

I'm experiencing issues with a webpage. 

I needed to reopen an event webpage after the event ended/registration closed. 

I was able to go in and reopen registration, reopne the website. However I am still receiving a webpage error message when using the event weblink and I can't figure out why. 

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Candace Troutman
Events Manager
Arizona Community FoundationUnited States
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Hi Candace,

Hope you are well!

I apologize for the delayed response.

I request you to please contact our Support Team at 866-318-4357 (US & Canada) > Press 1 for Event cloud > Press 1 for Setting Up Event > Press 1 for Events > Press 1 again for Managing Event and one of our product expert can get this checked for you and raise it to the technology team for further investigation.

I hope this helps. Please let us know if you have any further questions.

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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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Original Message:
Sent: 08-25-2025 15:35
From: Candace Troutman
Subject: Webpage Error Message

Hello, 

I'm experiencing issues with a webpage. 

I needed to reopen an event webpage after the event ended/registration closed. 

I was able to go in and reopen registration, reopne the website. However I am still receiving a webpage error message when using the event weblink and I can't figure out why. 

------------------------------
Candace Troutman
Events Manager
Arizona Community FoundationUnited States
------------------------------