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  • 1.  Making Survey and Engagement Data Available to Attenders

    User Group Member
    Posted 05-16-2022 13:54
    Wondering if others have made data from surveys and engagement publicly available via reports published to the portal on the event website or elsewhere after a conference completes...
    #ReportingandInsights

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    Elissa Adair
    Program Evaluator
    Lines for Life
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  • 2.  RE: Making Survey and Engagement Data Available to Attenders

    Community MVP
    Posted 05-18-2022 15:17
    Looking forward to reading responses and learning about this!

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    Colleen Beck
    Director of Sales & Marketing
    The Westin Tampa Bay
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  • 3.  RE: Making Survey and Engagement Data Available to Attenders

    Community MVP
    Posted 05-19-2022 08:24
    We publish reports to the portal, but we have it set so that you have to log into the portal - nobody can access the reports except for those we give a username/password to.

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    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.United States
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  • 4.  RE: Making Survey and Engagement Data Available to Attenders

    Posted 05-23-2022 10:08
    Very interested in learning if others have done this effectively. In the past, we've pulled the reports, tweaked in Excel and shared with stakeholders, but it would be great to have a "public" portal to share. SurveyMonkey has a dashboard that can be customized and the link shared with others to view key data, would be great if there was something similar on the Cvent side?

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    Bouran Qaddumi
    Sr. Manager, Training
    Church's Chicken
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  • 5.  RE: Making Survey and Engagement Data Available to Attenders

    Cvent Staff
    Posted 05-23-2022 11:01
    Hi Elissa,

    You can create an access portal with your desired security settings. You have the option to create a public website where anyone is allowed to request access to the portal to view the reports with no approval is required. You can reference this article for additional guidance. 

    I hope this helps!

    Best,

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    Amanda Sidrak
    Senior Client Success Advisor
    Cvent
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  • 6.  RE: Making Survey and Engagement Data Available to Attenders

    User Group Member
    Posted 05-23-2022 12:12
    Yes! I do this! I am just curious from those who make their data public whether your community references and uses the information? @Bouran Qaddumi have you gotten any engagement, interest? What do folks care about?​

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    Elissa Adair
    Program Evaluator
    Lines for LifeUnited States
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  • 7.  RE: Making Survey and Engagement Data Available to Attenders
    Best Answer

    User Group Member
    Posted 05-23-2022 13:24
    Hi Elissa, 

    Yes, and no! 
    We customize the access to our Access Portal really carefully, and only publish anonimized surveys to only our highest level stakeholders.
    The rest of our stakeholders, even if they have access to other types of reports on the Access Portal, only get an overview of the surveys. It's less out of security concerns and more because it's a lot of data to wade through, so we'd rather they read our one-page summary than pretend to glance at the full survey. 

    Cheers,

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    Béline Falzon
    Event Planner
    Stanford UniversityUnited States
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  • 8.  RE: Making Survey and Engagement Data Available to Attenders

    User Group Member
    Posted 05-23-2022 13:31
    Thank you so much! That is exactly the feedback I was looking for! Can you share the types of things that folks most appreciate on that one page summary?

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    Elissa Adair
    Program Evaluator
    Lines for LifeUnited States
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  • 9.  RE: Making Survey and Engagement Data Available to Attenders

    User Group Member
    Posted 05-23-2022 14:02
    Hi Elissa, 

    We usually include: 
    - likelyhood of recommending the event to a colleague 
    - satisfaction with the event through evaluating key areas (food, venue, content...)
    - best-rated session/worst-rated session
    - most common improvement suggestion
    - most common textual comment (sometimes we do a word cloud where the words are weighted based on how many times they appeared in textual comments, think "inspiring", "awesome", "relevant" etc.)

    Best,

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    Béline Falzon
    Event Planner
    Stanford UniversityUnited States
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