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  • 1.  Notifications - "Invalid Send Type"

    Posted 05-05-2022 19:04
    I'm having an issue with bulk loading push notifications for the Event App. I keep receiving an "Invalid Send Type" when I'm following the exact name within the help documentation. I'm using "Scheduled time" as the Send Type. Any ideas why this isn't working?
    #EventApp-Building/managing

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    Matt Alsup
    Digital Marketing Manager
    HUBS, Inc
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  • 2.  RE: Notifications - "Invalid Send Type"

    Cvent Staff
    Posted 05-12-2022 11:46
    Hi Matt,

    If you are still experiencing this issue, I would recommend giving our 24/7 Customer Care team a call and they can help troubleshoot with you live on the phone and take a look at your file to see what may need to be adjusted to import properly. Cvent Support Hours and Toll-Free Numbers

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    Julia Plymack
    Client Success Manager
    Cvent
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  • 3.  RE: Notifications - "Invalid Send Type"

    User Group Member
    Posted 05-23-2022 13:08
    Hi Matt, 
    With Bulk Imports in Cvent, I've sometimes had issues with junk data in the excel file that was invisible - when copy pasting my data in a clean spreadsheet (with pasting vales only) it has repaired the issue.

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    Béline Falzon
    Event Planner
    Stanford UniversityUnited States
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