Hi Amy,
Good question - I'm actually in the middle of revising my training plan for a new employee due to start in the next few weeks.
I do a bit of a mix, starting internally with the other Cvent users (2 of us right now), giving an overview of what we use Cvent for and our templates, commonly used reports, and common admin tasks they'll encounter. Also take them through event creation.
Then, introduce them to the community, forums/knowledgebase and turn them to the academy for further training.
Worth contacting your Cvent account team as your Client Success Advisor can likely spend some one on one time with the new employee.
Would love to hear others' suggestions too.
Thanks,
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Sophie Pierronnet
Education & Training Manager
Electronic Theatre Controls, Inc.
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Original Message:
Sent: 05-17-2022 14:01
From: Amy Lum
Subject: New Hire Training
What is your process for onboarding new hires onto Cvent? Do you have a set training schedule, links to trainings, or use the community?
#Flex-Creating/ManagingEvents
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Amy Lum
Senior Systems and Tools Specialist
Boston Scientific CorporationUnited States
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