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How to Manage Multi-Language Events

By Megan Burns posted 05-20-2024 13:26


Accessibility and inclusivity at events are crucial for success. There are many different aspects of accessibility and inclusivity that need to be considered when thinking about your event program. This includes making your event available in multiple languages to accommodate a global audience. Events that have a global reach can generate more revenue, spread awareness, increase membership, and create a sense of community for your events.

Cvent has all the tools you need to enable you to create an inclusive, global event. Within Cvent, you can translate your event into several different languages. You can see a full list of the languages we support here.

To ensure that your Cvent event is set up to support multiple languages, start by turning on the multi-language event setting within your event, under General > Event Information.

The Language Selector Widget is going to be your best friend in a multi-language event. This widget allows your registrants to easily switch between languages. Your site will automatically update to the language that they switch to. This can be used for your website, registration process, and surveys. You can add this widget to your event, within the Cvent Site Designer.

With a multi-language event in Cvent, you will have a different invitation list for each language, with correlating emails that are automatically translated. This means you can easily send out targeted emails to your global audiences. One thing that is important to note is that some text is not automatically translated. You can see what text is not automatically translated here.

We know that in-person events are back and better than ever! Nevertheless, virtual events are still in full swing, and it is important to make sure your virtual events are accessible to a global audience. Having closed captioning in other languages is crucial. If you are looking for a translation company for your virtual event, we recommend Wordly and Interprefy.  

The Cvent Attendee Hub is the perfect platform to host your virtual event with. With the multi-language feature, you can automatically translate the text in the Attendee Hub to accommodate all the languages your event requires. It is important to keep in mind there are certain things you will have to manually translate in language management such as session names and descriptions.

Often, virtual events will have virtual help desks such as chat bots. You want to be sure that you have chat bots and other help lines available in multiple languages to ensure everyone at your event can receive help if needed.

It is important to consider your multi-language event needs onsite at your events as well! Signage is an important part of any in-person event. Make sure to include signage in multiple languages for events that have global audiences. Another best practice to consider is having onsite interpreters. We often recommend Sign Language interpreters for those attendees who are deaf or hard of hearing, but it is also important to consider interpreters for attendees whose first language is not the primary language of your event. Additionally, having post-event materials and presentations available in multiple languages is a great way to ensure your global audience has the important information from the event, accessible at their fingertips.

No matter your event format, be sure to keep these tips in mind throughout the entire event process to ensure your events are accessible and inclusive for your global audiences!