Hi Tara,
On the confirmation page, you can drag over a "Cancel Registration" widget onto the page and from that widget, select when cancellations will be allowed until. That button will take them to the Cancellation Form, which you can modify on the left panel under "Other Pages." If you have a refund policy in effect (set up under the pricing tab) it will give them refund information as well.
Hope that helps!
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Tori Martinez
Event Technology Specialist
Direct Travel
United States
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Original Message:
Sent: 05-01-2023 12:48
From: Tara Saunders
Subject: Adding cancellation form to event and giving a refund
Good Afternoon,
I am in the middle of creating my event and am trying to set up for an area for someone to request to cancel their registration and receive a refund but I am unsure of how to add this to my event.
#Creating/ManagingEvents
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Tara Saunders
Henry Schein, IncUnited States
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