Hi Tara,
On the confirmation page, you can drag over a "Cancel Registration" widget onto the page and from that widget, select when cancellations will be allowed until. That button will take them to the Cancellation Form, which you can modify on the left panel under "Other Pages." If you have a refund policy in effect (set up under the pricing tab) it will give them refund information as well.
Hope that helps!
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Tori Martinez
Event Technology Specialist
Direct Travel
United States
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