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  • 1.  Changing pricing of an optional site visit

    Posted 06-16-2022 15:56
    Edited by Al James 06-16-2022 16:00
    HI!  New to Cvent and new to this forum.  I had a registration option for an optional site visit listed for $50.  We have decided not to charge for that.  Not sure I edited it properly?  Was hoping to delete the "fee" all together, but only saw option to change it from $50 to $0.  I also wasn't sure if I needed to select Active - No and Display - No.  Thanks!
    #Classic-Creating/ManagingEvents

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    Al James
    VP of Marketing and Events
    Philanthropy SouthwestUnited States
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  • 2.  RE: Changing pricing of an optional site visit
    Best Answer

    Community MVP
    Posted 06-16-2022 16:43
    Edited by Daniel Marotta 06-27-2022 08:37
    I don't think you can delete a fee once you go live. Making is zero i syou only option...
    Unless someone proves me wrong. 😊

    I'd hide go ahead and hide the fee if you are using a fee page.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 3.  RE: Changing pricing of an optional site visit

    Posted 06-16-2022 16:46
    Thanks Steven!

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    Al James
    VP of Marketing and Events
    Philanthropy SouthwestUnited States
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  • 4.  RE: Changing pricing of an optional site visit

    Cvent Staff
    Posted 06-20-2022 13:05
    Hi Al,

    Steven is correct. We cannot delete a fee once registration has been opened. You can still deactivate it by setting the Active setting to No within the item.

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    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
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