Cvent Beginners User Group

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  • 1.  Changing Session Type

    Posted 01-19-2024 22:18


    I have two questions: 

    • How can I change the session type from "included" to "optional" once it's created? It doesn't seem to give me an option in the edit mode.
    • Which option should I select since attendees will be assigned their sessions and included options. 

    The attendees will be split into two major groups. In the morning, Group One is scheduled for a 3-hour training session, while Group Two will be divided into three 50-minute sessions, with a 15-minute break in between. This schedule will repeat in the afternoon after lunch, with the groups trading schedules.  

    Thank you for your questions to help me find the answers. My goal is to have our attendees be able to see their assigned agenda and schedule of events in the attendee hub; communicate before, during and after this internal event.  

    Heidi Coleman
    The Pape Group, Inc.United States

  • 2.  RE: Changing Session Type

    Posted 01-22-2024 06:26
    Edited by Tori Martinez 01-22-2024 06:26

    Good morning Heidi!

    Unfortunately, once a session has been set as a type, it can't be changed. You'll have to delete or cancel it and redo it.

    If you are assigning your attendees to their schedules, you will want to make the sessions "optional." Included schedules go on everyone's agenda by default. 

    Hope that helps!

    Tori Martinez [Designation]
    Event Technology Specialist
    Direct Travel
    United States