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  • 1.  COI - after email address

    Posted 10 days ago
    Can you tell me what the COI means?
    Thank you,
    Kathy Orr
    #Flex-Creating/ManagingEvents

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    Kathy Orr
    Member Services Coordinator
    Missouri Association of School Business OfficialsUnited States
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  • 2.  RE: COI - after email address

    Cvent Staff
    Posted 6 days ago
    Edited by Megan Clark 6 days ago
    Hi Kathy,

    COI refers to the Confirmed Opt-In, if there is a contact who has opted out of getting emails from your account accidentally or if they want to opt back in, you can edit their contact information and Opt-In the contact. To get a confirmation from the contact, hover over Actions and click Send Opt-In Email. Click Select next to the email you want to send. Once a contact has confirmed by clicking the link in the request, an icon (COI) will display next to their email address in your Address Book.

    You can also refer to the article https://support.cvent.com/s/communityarticle/Confirming-Opt-Ins.

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    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
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