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  • 1.  dealing with time zones in viewing locations

    Posted 01-25-2024 17:27

    We have a virtual event where we have multiple viewing locations in different time zones.  We want invitees to select their viewing location.  We have set up the viewing locations as sessions.  How can we create "add to calendars" for each session that are specific to each viewing locations time zones?  The confirmation defaults to displaying  the time zone that we set up in the general event section.  How can we remove the event organizer's default time zone (see highlighted below) from our confirmation pages (both registration and on the confirmation email)?     In this example, this confirmation email should display 2:00 - 3:00 pm PST not 4:00 - 5:00 CST.  Please help, any ideas?  Thanks!


    #ManagingHybridEvents

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    Michelle Ahles
    Senior Internal Events Specialist
    Faegre Drinker Biddle & Reath LLPUnited States
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  • 2.  RE: dealing with time zones in viewing locations
    Best Answer

    Posted 02-01-2024 11:08

    Hi Michelle,

    Hope you are well!

    To display the sessions basis the invitee's time zone, you will need to enable the setting for displaying time zone for the sessions from within site designer.

    Please go to the event > Registration Registration process > Open site designer > Settings > Enable Display time zone > Select 'Add to Calendar', 'Registration Summary' and 'Session' > Publish.

    You can also refer to the following articles for your reference :

    Managing Your Flex Event's Time Zone == LINK : : https://support.cvent.com/s/communityarticle/Managing-Your-Flex-Event-s-Time-Zone?is_article=true&lang=en_US&searchFor=Display%20time%20zone

    How can my invitees view my event in their devices' time zone? == LINK : : https://support.cvent.com/s/communityarticle/How-can-my-invitees-view-my-event-in-their-devices-time-zone?is_article=true&lang=en_US&searchFor=Display%20time%20zone

    I hope this helps. Please let us know if you have any further questions.



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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