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  • 1.  eCommerce

    Posted 08-23-2022 11:29
    We have a CVENT event set up and are using PayGo for payment processing. I contacted CVENT support for this question, and they told me to email e-commerce, after 3 days, e-commerce emailed saying PayGo was copied in. I'm guessing it'll be days before I hear back, so I'm hoping you folks will have some insight.

    We received our payout to our bank account, but I don't have any documentation/report indicating what that payout is for. Our accounting team needs a breakdown of what that deposit into our checking account represents. How do I get that report?
    #Classic-Creating/ManagingEvents

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    Chris Clemens
    Operations Manager
    National Braille AssociationUnited States
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  • 2.  RE: eCommerce
    Best Answer

    Posted 08-23-2022 11:35
    HI Chris - I provide the Financial report Transaction Distribution Details to my Accounting person. I set up as saved report in portal and they are able to receive daily for bank reconciliations against registrations.

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    Sherry Mountford
    Sr Director Tradeshow Events
    AsembiaUnited States
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