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  • 1.  Event App and setting up registration correctly to be able to have attendee specific activity selections sync to the event app

    Posted 08-05-2024 11:27

    Hi Cvent Community!

    We are building another app for a repeat event. Last year we were not able to have the activity selections the attendee chose sync and show up on the Event App (instead, we created activity confirmation PDF's that we uploaded, and then had to continuously update and re-upload as changes occurred - very time consuming and inconvenient). We thought it was probably something to do with how we set up registration. In registration, we set up the activity selections just as a choice question. Do these need to be set up as sessions instead in order for them to link to the app and be attendee specific? Or is there another process for this? Additionally, is there something specific that needs to be set up in the account-wide and/or event-specific settings? 

    These are the articles I have referenced already that provide some guidance, but I am looking for concrete answers.


    #AttendeeHub
    #EventApp
    #Registration

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    Lindsey Isaacson
    Developer of Client Experiences
    Israeli American CouncilUnited States
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  • 2.  RE: Event App and setting up registration correctly to be able to have attendee specific activity selections sync to the event app
    Best Answer

    Posted 08-05-2024 13:10

    Hi Lindsey,

    You will need to set up your activities as sessions in the event in Cvent in order for those to carry over into the event app. These will not carry over if you create them as questions as you did before. So, if you create them as sessions and then include the sessions widget in your registration process, attendees will be able to make their selections in the registration process and those will carry over into their personalized agenda within the app as well and you will not need to do any manual work of PDFs etc.



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    Julia Plymack
    Senior Customer Success Manager
    Cvent
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  • 3.  RE: Event App and setting up registration correctly to be able to have attendee specific activity selections sync to the event app

    Posted 2 days ago

    Hi Julia! So we set up the sessions in registration, instead of questions. What do I need to do on the Event app side to make sure these sessions/activities carry over in each personal agenda in the app? Thanks!



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    Lindsey Isaacson
    Developer of Client Experiences
    MCI USA Holding CoUnited States
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  • 4.  RE: Event App and setting up registration correctly to be able to have attendee specific activity selections sync to the event app

    Posted 2 days ago

    Hi Lindsey,

    If you have created the sessions on the backend, attendees will see any sessions they have selected on their my schedule and all of the sessions on the all sessions page within the event app. 



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    Julia Plymack
    Senior Customer Success Manager
    Cvent
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