Open Forum

 View Only

  • 1.  Group members

    Posted 01-20-2023 10:23
    Is there a button you can add to the personal information page to have the same information pulled for each group member instead of having to type it in for all of them?
    #Creating/ManagingEvents

    ------------------------------
    Samantha Guerra
    Events and Administrative Coordinator
    Successful Practices Network /dba National Dropout Prevention CenterUnited States
    ------------------------------


  • 2.  RE: Group members

    Posted 01-23-2023 04:12
    Hi Samantha,

    Hope you are doing well!

    I regards to your query, pulling information for each group member on the personal information page is currently not possible. As the group registrations are considered 'individual registration' and hence individual information is not depended upon the Group Leader (the one registering all members). 

    The system will be able to identify an individual coming from an email and it will prepopulate the information. Similarly, if the individual is coming from a weblink, the system will be able to identify the details once the next button on the personal information page is clicked. In both scenarios the information needs to be present in the backend in Cvent. 

    Please review the following article to get more insight about Group Registrations;

    Using Group Registration
    https://support.cvent.com/s/communityarticle/Using-Group-Registration?is_article=true&lang=en_US&searchFor=group%20registration&page=1

    There is a feature available on the similar lines for guest registrations where the guest information is dependent upon the primary registrant's information. You may review the following information although it is different from Group Registrations. 

    While using Guest registration an invitee can click on the option 'Add a previous guest' and the information of their related contact (previously added in an event) and they will not have to enter the details manually. 

    In order to use this feature, 'Add guest' widget should be placed on the 2nd page of the registration (not on personal information) to ensure the system identifies the primary registrant. 

    NOTE: To add guests as related contacts for the primary registrant you can enable the settings 'Add new guests to the invitee's Related Contacts' in site designer. Below is the path to find this setting:

    Event > Registration > Registration process > Open site designer > Guest registration widget > In the right panel > Under advanced settings > Address book settings > Add new guests to the invitee's Related Contacts.

    Here are few articles for your reference to give you more insight on Guest registration':

    Choosing Between Group and Guest Registration
    https://support.cvent.com/s/communityarticle/Choosing-Between-Group-and-Guest-Registration?is_article=true&lang=en_US&searchFor=group%20registration&page=1

    Using Guest Registration
    https://support.cvent.com/s/communityarticle/Using-Guest-Registration?is_article=true&lang=en_US&searchFor=group%20registration&page=1

    Managing Related Contacts
    https://support.cvent.com/s/communityarticle/Managing-Related-Contacts?is_article=true&lang=en_US&searchFor=related%20contact&page=1

    Allowing Invitees to Register Previous Guests
    https://support.cvent.com/s/communityarticle/Allowing-Invitees-to-Register-Previous-Guests?is_article=true&lang=en_US&searchFor=related%20contact&page=1

    Hope this helps.

    Regards,
    Khushbu Gupta
    Associate Quality Lead - Quality Team

    ------------------------------
    Khushbu Gupta
    CventUnited States
    ------------------------------

    Original Message


  • 3.  RE: Group members

    Posted 08-22-2025 13:15

    Hello Khushbu, 

    This is significant issue with our events as our attendees are businesses so they have the same address. If we have a group of 30 people registering, they are forced to enter the work address 30 times. You can imagine how frustrating this is for our sales rep and attendees during registration. Do you know if Cvent is working on this capability?

    Thanks!



    ------------------------------
    Steph Snead
    Manager, Events
    EnvistaUnited States
    ------------------------------

    Original Message


  • 4.  RE: Group members

    Posted 08-22-2025 13:46

    Hi Steph,

    Hope you are well!

    Unfortunately, this option is not available within the site designer as of now. 

    Having said that, you can always subscribe to get notified on upcoming feature releases, product improvements and announcements by vising Cvent Community > Resources > Product News - Event Management. PFB the screenshot of where you can find it :

    I apologize for the inconvenience this may cause. However, it sounds like a great feedback. I suggest you to post this as an Idea/feedback for our product team by going to Cvent Community > Participate > Product Ideas. 

     
    We encourage you to always submit your ideas or any challenges you face while working with the product. As it also help our Product Development team to review the possibilities and if it works we may try to incorporate such changes in our future releases. 
    Please let us know if you have any further questions.



    ------------------------------
    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
    ------------------------------

    Original Message


Related Content