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  • 1.  Guest responses populating in separate columns in report.

    Posted 22 days ago
    Edited by Letitia Cropps 22 days ago
    After creating a registration page, we added a widget to "add a guest." If the attendee adds a guest, they are routed to a page to fill out their guest's information; the same questions are asked. Although this works, when running reports the guest responses and attendee responses are in being populated in separate columns. Is there a way to get the information to show in the same column, since it is the same information the primary guest was asked?
    #Registration
    #ReportingandInsights
    #CommunityUserGroups

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    Letitia C
    Events Coordinator

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  • 2.  RE: Guest responses populating in separate columns in report.

    Community MVP
    Posted 22 days ago
    Letitia-

    In the new Flex platform, you cannot use the same questions due to an issue within the way that the system displays the questions. This was an issue that I found over two years ago with the Flex platform when we attempted to migrate over from Classic as it was something you could do in Classic. I would encourage you to submit this to your account team as a necessary enhancement as it is by popularity. 

    I am not sure if this is possible, but you could try to use Question Tags for both the primary registrant and the guest registrant and pull a cross event report to potentially get these answers in the same column. 

    Hope that helps!

    Lindsay

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    Lindsay Buchanan
    Meetings Management Consultant
    Intent Strategy Group (A Division of M&IW)
    M +1 262.488.4537
    lbuchanan@meetings-incentives.com
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  • 3.  RE: Guest responses populating in separate columns in report.

    Community MVP
    Posted 22 days ago
    I must be asking questions differently.
    I have several questions I ask the invitee and guests.
    Meals, do you want to volunteer?, etc.
    Guest questions use existing questions.

    Answers are in the same column.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 4.  RE: Guest responses populating in separate columns in report.

    Posted 21 days ago
    Edited by Bryann Jackson 21 days ago
    We do the same but we "share"  questions from one path to another. When you share a question, then the answers should all be in the same column.  However, I have found a few times where the Flex platform would not allow me to share a question. I had to ask the same question twice and have two different columns of questions.

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    (Ms.) Bryann Jackson
    Advisor - Event Operations
    ALSAC/St. Jude Children's Research Hospital
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  • 5.  RE: Guest responses populating in separate columns in report.

    Posted 21 days ago
    We have been struggling with this issue for a few years. As Lindsay said, please submit your complaint/recommendation to your account team so that they know that multiple accounts would like this issue resolved. 

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    Brittany Ray
    Operations and Programs Administrator at American College Dance Association
    American College Dance AssociationUnited States
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