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  • 1.  How to Change a Custom Field Type

    Posted 01-17-2023 15:49
    I have several custom fields for Contact, for event registration. For 1 field, it is currently set as "Open Ended Text - One Line" and Answer Format as "Number". But I need it to be text instead (to accomodate for alpha-numeric values).

    How do I just change the Type?

    Please tell me I can, because if the answer is that I have to create a whole new field, that is true insanity! I would have to replace that field on multiple Events and multiple Registration paths! Not to mention, pull it into Salesforce & remap there.


    Op2Myze Inc

  • 2.  RE: How to Change a Custom Field Type

    Cvent Staff
    Posted 01-19-2023 11:45
    HI Marla,

    This is not something you can change on your own in the tool, however if you were to call into our Customer Care Team at 866-318-4357, Option 1, they can submit a case to our technology team and get that changed for you.

    Thank you!

    Erica Wise
    Senior Client Success Manager