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  • 1.  How to Change a Custom Field Type

    Posted 21 days ago
    I have several custom fields for Contact, for event registration. For 1 field, it is currently set as "Open Ended Text - One Line" and Answer Format as "Number". But I need it to be text instead (to accomodate for alpha-numeric values).

    How do I just change the Type?

    Please tell me I can, because if the answer is that I have to create a whole new field, that is true insanity! I would have to replace that field on multiple Events and multiple Registration paths! Not to mention, pull it into Salesforce & remap there.

    Thanks!
    #Admin/Reporting
    #EventApp

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    Marla
    Op2Myze Inc
    USA
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  • 2.  RE: How to Change a Custom Field Type

    Cvent Staff
    Posted 19 days ago
    HI Marla,

    This is not something you can change on your own in the tool, however if you were to call into our Customer Care Team at 866-318-4357, Option 1, they can submit a case to our technology team and get that changed for you.

    Thank you!

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    Erica Wise
    Senior Client Success Manager
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