Open Forum

 View Only
  • 1.  How to send personalised access codes to participants

    User Group Member
    Posted 02-12-2024 03:43

    Dear Community,

    Is it possible to send personalised access codes for an external streaming platform to participants via cvent?
    If so, how does it work?

    Thank you very much in advance and best regards


    #AttendeeHub

    ------------------------------
    Franziska SchUle
    Project manager
    Takeda Pharmaceuticals U.S.A., Inc.United States
    ------------------------------


  • 2.  RE: How to send personalised access codes to participants

    Cvent Staff
    Posted 02-15-2024 11:07

    Hi Franziska,

    We are not able to send personalized access codes for the attendee hub as these are generated at the moment someone logs in. If you are using an external platform where you generate the access codes, you can upload these into the contact record of each person and send them out in an email using data tags. 

    Thank you! 



    ------------------------------
    Erica Kennedy
    Senior Client Success Manager
    ------------------------------