Open Forum

Does anyone else find the time formats vary across the registration pages, reports and in emails? Perhaps I have something set up wrong in the account but it would be really great to be able to select a consistent time format across the registration pages, reports and emails. Either 24 hour clock or AM/PM not half and half. I find I'm gathering date and time data which is requested in AM/PM, this is then reflected as 24 hour clock in the confirmation emails detailing the delegate's registration information and the same for reports. Does anyone know how to fix this?

#Registration
#Reporting

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Rebecca Bryden
Clyde & Co LLPUnited Kingdom
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Hi Rebecca,

Hope you are well!

I checked this and this is a known issue where the time format is not consistent within the event and reports. I'd request you to please contact our Support team at (+44) 0808.234.4543  or  (+44) 0808.101.1181  or  (+44) 020.3826.8114 > Press 1 for Event cloud > Press 1 for Setting Up Event > Press 1 for Events > Press 1 again for Managing Event and they can escalate this issue to our Technology team for further investigation.

I apologize for the inconvenience this may cause. Please let us know if you have any further questions.

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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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