Hi Sarah,
Yes, this is possible! Planner-side (backend) registration can override session capacity. Please follow the steps below to add your staff members to the full session:
- Go to Attendees > Attendee List.
- For each staff member:
- If they're already registered:
- Click their name > Modify Registration.
- If they're not registered yet:
- Click Add > Register and complete the wizard until you reach Sessions.
- On the Sessions step, select the full session you want them in.
- Even if it shows as Full, planner‑side registration will still let you add it; this action overrides the session capacity for that attendee.
- Complete the registration/modify flow and Submit.
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Megan Burns
Customer Success Manager
Cvent
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Original Message:
Sent: 02-23-2026 15:37
From: Sarah Van Vleet
Subject: Manually adding staff to full sessions
I'd like to add a couple of staff members to a full session on the back end - any ideas?
#ManagingEvents
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Sarah Van Vleet
Team Lead, Program Management
S&P GlobalUnited States
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