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  • 1.  Mobile Phone contact field

    Posted 03-10-2023 11:57

    Why isn't the mobile phone field in phone number format? Or am I missing the place where I can control that?


    Jennie Hynson
    Covington Meetings & Events

  • 2.  RE: Mobile Phone contact field

    Community MVP
    Posted 03-10-2023 14:09

    I haven't seen a way to for mobile numbers to be formatted in a particular way.

    I end up exporting the phone number, formatting the way I want to importing back.

    I do see that you can have a text question, answer format: Phone Number.

    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America

  • 3.  RE: Mobile Phone contact field

    User Group Member
    Posted 03-13-2023 07:35

    I believe the reason they haven't enforced formatting on the phone number fields is in case of international numbers? But as Steven noted, you can do a custom phone number field from the text question if you know you won't have any.

    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States

  • 4.  RE: Mobile Phone contact field

    Posted 03-24-2023 16:59

    We ran into this issue for a virtual event this week.  We asked for the mobile number in registration so the 6-digit registration code could be texted to them to access the attendee hub.  Many in Europe did not include their country code which caused some access issues.  

    Renee Corley
    Strategic Program Manager - Marketing Events
    Micro FocusUnited States