Open Forum

I am in the Registration Overview report (registrations > registration overview > view report > order overview) and can see 50% in brackets in the amount ordered and amount paid columns. Some registrants have paid the full amount and some have been sent an invoice, so I am wondering what the 50% means? 

#Registration

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Nathan Mikhael
Digital Officer
Australian Network on Disability Ltd.Australia
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Hi Nathan!

It's definitely a little confusing to have the percentages laid out like that when it comes to ordered/paid/due. Basically, it adds together all three of those columns, so in my below screenshot across the general attendee row, 50% of the total row value lives in the amount ordered column, and the other 50% is spread between paid and due. I find it a little easier to understand where the percentage is coming from if you swap the groupings on the table (second screenshot). In this example we can see that of the total Amount Ordered, 96.7% of it came from my General Attendees. Again, it's a little confusing, but nothing to worry about! A 50/50 between ordered and paid means the total amount ordered was paid

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Terryn MacDonell
Solutions Specialist
Cvent
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