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  • 1.  Payment confirmation and details

    Posted 01-11-2024 11:09

    Hello,

    I want to send payment receipts when a registrant registers and makes a payment, but I don't want a registrant who hasn't made a payment to receive one. I was thinking of creating a Registration Confirmation email and a Modification Confirmation email with a filter of Amount Paid greater than 0. I would add the Order Summary data tags in those emails. The registrant would receive 2 emails at the same time, but at least he'd have his payment receipt. 

    I'm curious if anyone has a different method?!

    Thanks!


    #CventPayments
    #Creating/ManagingEvents
    #EventApp-Building/managing

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    Cassandre Therrien
    Technology Coordinator - MICE
    Laurier Du Vallon
    Québec, Canada
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  • 2.  RE: Payment confirmation and details

    Posted 01-11-2024 13:41

    Hello Cassandre,

    For some of our events, we accept both CC and Offline payment (invoice) and we use the Logic tags in the Registration Confirmation email to distinguish between the two payment options. Here is a very rudimentary custom logic for an example. 

    {%IF: EVALUATE({[C-PAYMENT METHOD TYPE]}) EQUAL_TO "Online" %}Thank your payment and you are registered{%ELSE%}You are registered and will be receiving your invoice shortly.{%ENDIF%}

    We also send out invoices automatically to those who have a balance greater than zero. 

    Hope that helps and gives you an idea for your use case.



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    James Rose | Senior Web Developer and Platform/Product Manager
    Digital Infrastructure
    Office of University Development | University of Michigan
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