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Is there a way to pull a report that shows the person who registered "on behalf of" another person's email address?  I see you can add "register by" but I don't see an option for that person's email address.

#ReportingandInsights

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Kim Abbott
North Carolina Electric Membership Corporation
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Hi Kim,

Hope you are doing well!

We can certainly pull a report which will populate the email address of the 'Administrator' i.e., who registered "on behalf of" another person's email address. As you might already be aware that standard reports with specified names contain the data which corresponds to the name. And every report will have a different set of available data/filters which can be added ad per the requirement.

Here, you can run the 'Email Details' report and hover over Data in the top-right, then click Change Report Data. The Selection Criteria tab opens by default. Scroll down to the Email Type section and click on the dropdown under Email Type. Uncheck the box next to "Select All" to deselect all emails. Then, check the box next to "Administrator Registration Confirmation."

Click the neighboring tab, Fields. Keep the Full Name (found in the Contact Fields section) and Recipient Address fields (found in the Email Information section), delete any fields you do not need, and add the Registered By field (found in the Registration Information category).

Click the neighboring tab, Fields. Keep the Full Name (found in the Contact Fields section) and Recipient Address fields (found in the Email Information section), delete any fields you do not need, and add the Registered By field (found in the Registration Information category). PFA the screenshot of the report. 

The above mentioned information can be found in the article mentioned below:

Allowing Someone Else to Register on an Invitee's Behalf

https://support.cvent.com/s/communityarticle/Allowing-Someone-Else-to-Register-on-an-Invitee-s-Behalf?is_article=true&lang=en_US&searchFor=administrator%20registration&page=1

NOTE: This report will only populate the data if the emails are sent to administrator as well. (You can review the email settings in the 'Recipient setting' section under emails).

Just in case you are unable to find data in the said report, please let know as we have a backend action too which can provide similar details. 

If you found this response helpful, kindly mark it as 'best response' as doing so gives visibility to a comment which in turn can help the fellow community users. 

Hope this helps!

Regards,

Khushbu Gupta

Associate Quality Lead

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Khushbu Gupta
CventUnited States

Original Message:
Sent: 06-06-2023 13:52
From: Kim Abbott
Subject: Report for "Register by" - email address?

Is there a way to pull a report that shows the person who registered "on behalf of" another person's email address?  I see you can add "register by" but I don't see an option for that person's email address.

#ReportingandInsights

------------------------------
Kim Abbott
North Carolina Electric Membership Corporation
------------------------------

I'm also trying to gather the email addresses of those that registered on behalf of an attendee.  I do not see an "Email Details" report.  Is it possibly called something else now?  I know several of the reports have changed in the last few months.

Hi Kim,

Hope you are doing well!

We can certainly pull a report which will populate the email address of the 'Administrator' i.e., who registered "on behalf of" another person's email address. As you might already be aware that standard reports with specified names contain the data which corresponds to the name. And every report will have a different set of available data/filters which can be added ad per the requirement.

Here, you can run the 'Email Details' report and hover over Data in the top-right, then click Change Report Data. The Selection Criteria tab opens by default. Scroll down to the Email Type section and click on the dropdown under Email Type. Uncheck the box next to "Select All" to deselect all emails. Then, check the box next to "Administrator Registration Confirmation."

Click the neighboring tab, Fields. Keep the Full Name (found in the Contact Fields section) and Recipient Address fields (found in the Email Information section), delete any fields you do not need, and add the Registered By field (found in the Registration Information category).

Click the neighboring tab, Fields. Keep the Full Name (found in the Contact Fields section) and Recipient Address fields (found in the Email Information section), delete any fields you do not need, and add the Registered By field (found in the Registration Information category). PFA the screenshot of the report. 

The above mentioned information can be found in the article mentioned below:

Allowing Someone Else to Register on an Invitee's Behalf

https://support.cvent.com/s/communityarticle/Allowing-Someone-Else-to-Register-on-an-Invitee-s-Behalf?is_article=true&lang=en_US&searchFor=administrator%20registration&page=1

NOTE: This report will only populate the data if the emails are sent to administrator as well. (You can review the email settings in the 'Recipient setting' section under emails).

Just in case you are unable to find data in the said report, please let know as we have a backend action too which can provide similar details. 

If you found this response helpful, kindly mark it as 'best response' as doing so gives visibility to a comment which in turn can help the fellow community users. 

Hope this helps!

Regards,

Khushbu Gupta

Associate Quality Lead

------------------------------
Khushbu Gupta
CventUnited States

Original Message:
Sent: 06-06-2023 13:52
From: Kim Abbott
Subject: Report for "Register by" - email address?

Is there a way to pull a report that shows the person who registered "on behalf of" another person's email address?  I see you can add "register by" but I don't see an option for that person's email address.

#ReportingandInsights

------------------------------
Kim Abbott
North Carolina Electric Membership Corporation
------------------------------