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  • 1.  Website - Registration Summary widget

    Posted 07-27-2022 14:50
    So I am publishing an event  website and I get the error, "Since Group Registration is enabled, the Registration Summary widget must be placed on a separate page after all registration content."  The widget is already on its own separate page and it is after all the registration content and before payment.  Why am I getting the error?



    #Flex-Creating/ManagingEvents

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    Ellen White
    Outreach and Training Specialist
    Electronic Theatre Controls, Inc.United States
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  • 2.  RE: Website - Registration Summary widget

    Cvent Staff
    Posted 08-01-2022 12:27
    Hi Ellen,

    Ideally, the registration summary page needs to be on it's own page when group registration is enabled, as the details for each group member will be added from that page. Please check if there are multiple paths in your event and for each path it is correctly set up. If you still face any issues, feel free to open a case or reach out to our customer support.

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    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
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  • 3.  RE: Website - Registration Summary widget

    Posted 08-01-2022 13:37

    Thanks, Megan, I chatted with someone already in support.  Because we ask for an attendee to upload a copy of their purchase order on the payment page, the system posts the error. I had to move the upload file question before the summary page in order to publish the web site.  

    Logically it's a little weird to ask for the upload of the PO before the payment page where you indicate that you are paying with a PO, especially when it is for a group. 

    Maybe uploading a PO can be made part of the payment module, so it won't interfere with the summary page anymore. 



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    Ellen White
    Outreach and Training Specialist
    Electronic Theatre Controls, Inc.United States
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