Hi Fatin,
Hope you are well!
Could you please confirm the event you're working on? Also, please confirm the registration type you're registering with for us to check the settings at our end for you.
Also, please try to register again after clearing the cache and cookies of your browser or use a different browser or a different laptop/computer to register for the event and see if you are still facing the issue.
You can also refer to the following article for your reference :
How do I clear my browser's cache and cookies? == LINK : : https://support.cvent.com/s/communityarticle/How-do-I-clear-my-browser-s-cache-and-cookies
Waiting for your response.
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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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Original Message:
Sent: 08-02-2024 08:32
From: Fatin Perez
Subject: Why are the travel and hotel pages missing from my website (in demo) but present/published in the Site Designer?
Hi!
I'm having an issue with generating a registration link that includes ALL pages that I've included in the Site Designer section of the Registration Process.
The process starts with the following:
- A webpage on personal information - shows up and functions properly
- A webpage on hotel - shows none of the widgets for that page
- A webpage on flight - shows none of the widgets for that page
- A webpage on sessions - shows up and functions properly
- Summary page for info confirmation - shows up and functions properly
When I go into the hotel section, it's active and up to date.
When I go into the travel section, all restrictions are as needed. There's no on or off option.
Any thoughts on how I can get those travel and hotel widgets to appear? I need to be able to generate a registration link that works!
Thanks!
#Registration
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Fatin Perez
Integra ConnectNewco, LLCUnited States
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