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  • 1.  Why my email data isn't showing for a save the date email

    Posted 10-26-2023 16:40

    Hi! I am working on monthly reporting and noticed my data for an email that went out at 12:45 p.m. today is not showing up. Is there a setting that may have gotten changed or special reporting settings for save the date emails I may be missing? Please let me know. Thank you! 


    #Reporting

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    Jessie Mueller
    Assistant Director Of Digital Communications
    Creighton UniversityUnited States
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  • 2.  RE: Why my email data isn't showing for a save the date email
    Best Answer

    Posted 10-30-2023 13:57

    Hi Jessie,

    Hope you are well.

    When you run the report, please go to Data > change report data and check the date range set up within the 'Selection Criteria'. If it is set up as 'Previous two quarters' it will display the data for last two quarters which is 'Apr-June/July-Sept'. If you want to display the current data as well, I would suggest you to change the date range as 'All' or use custom date range and select the date range.

    If not, then I would suggest you to please confirm the report name that you are running and the event's name for which the email data is not showing and we'll check it further for you.

    You can also refer to the following article for your reference :

    Your Guide to Running Reports in Cvent == LINK : : https://support.cvent.com/s/communityarticle/Your-Guide-to-Running-Reports-in-Cvent?is_article=true&lang=en_US&searchFor=running%20a%20report&page=1

    I hope this helps. Please let us know if you have any further questions.



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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  • 3.  RE: Why my email data isn't showing for a save the date email

    Posted 10-30-2023 14:22

    Thank you so much for sending this help. I have figure out my issue since posting on this forum.

     

    Thanks so much,

     

    Jessie

     

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    Jessie Mueller (she/her)

    Assistant Director of Digital Communications | University Relations

    2500 California Plaza | Omaha, NE 68178

    Jessiemueller@creighton.edu

    B7VXBg6iX+B+AAAAAElFTkSuQmCC