Open Forum

Our survey has 1 question that asks participants to rate overall experience using a NPS sliding bar 0-10. How do we report on the average rating, not percentage?

If you go into your survey > Reports (Future) > run the Answer Summary report. This is a brand new Inquisium report which displays not only the percentage but also the average rating. Please also refer to the attached screenshot.

If you would like additional information on our New Reporting functionality you can follow these links:

• New Inquisium Reporting Webinar Registration (http://training.cvent.com/events/new-inquisium-reporting/event-summary-e89e75d37de8440a9e7170a87d002fb6.aspx)
• Running New Inquisium Reports (https://app.cvent.com/Subscribers/Account/default.aspx?page=BE132BFF-ADD3-41F2-BCC9-4DBCE592E47E&targetPath=apex/CommunityArticle?id=000044840&Lang=en_US&searchTerm=Running%20new)

This is great. Thanks. One last question. How do I get the NPS to report the actual average rating, not the percentage? Regards, Marc

How do I take the info in the new report and create a dashboard based on the average rating score only? Regards, Marc