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Can anyone share language used for auto replies to registration cancellation or schedule changes?

Hi Sandra,

Thank you for using Cvent Community!

Cvent provides you with default templates called 'Modification Confirmation' which can be auto-triggered when someone modifies their registration and 'Cancellation Confirmation' which can be set to be triggered when someone cancels their registrations. You need to make sure that you set these emails to be sent automatically and they are Active.

Simply go to your event > Promotion & Communication > Event Emails. You will see these emails and these can be easily customized to add your own branding and message.

Hope this helps!

Feel free to reach out to our 24*7 Customer Care team if you need a walkthrough. You can find their contact number here - https://www.cvent.com/en/contact/cvent-customer-support-hours-and-numbers

Regards,
Kimberly S
Sr. Client Success Consultant

Sandra,
I wouldn't say mine are anything special.

Registration confirmation

Dear {[C-FIRST NAME]},

Your registration has been confirmed (or modified). Please save this email for future reference.

Event: {[E-TITLE]}
Attending: {[C-FIRST NAME]} {[C-LAST NAME]}
Guest names: {[G-GUEST NAMES]}
Location: {[E-LOCATION]}

Confirmation Number: {[C-CONFIRMATION NUM]} (required for changes)
{[E-MY REG LINK:Click here]} to view/modify your registration.

Current Registration: {[C-CURRENT REGISTRATION]}
Looking forward to seeing you there!

Sincerely,
{[P-FIRST NAME]} {[P-LAST NAME]}

Questions? See the {[E-CUSTOM TAG:CONTACTUS]} page.
(Above is a link to the contact us email form}

{[C-BARCODE]}

Cancellation

Dear {[C-FIRST NAME]},

We are sorry that you are no longer able to attend the {[E-TITLE]}.
Your registration has been cancelled.

Hope to see you next year in [wherever the next event is].

Sincerely,
{[P-FIRST NAME]} {[P-LAST NAME]}