Open Forum

We have a large convention with 3000+ attendees.  One of the registration questions we ask at registration is "Are you attending this special event?"  The answer options are yes or no.  We need to limit the number of attendees that can say yes to 900 pp.  Is there a way, without creating a session, to limit the number of people who answer yes to the registration question.

Hi Erin,

Registration questions are intended to be used to gather additional information about the registrant, such as dietary restrictions, if they need a shuttle from the airport, if they've attended the event before, etc. Therefore, it is not possible to put a capacity on a registration question.

You're correct in that you can achieve this by creating an optional session with a capacity. However, the event will not close for registration if this capacity is reached; the session will just appear as closed to the registrant, but they'll still be able to complete registration.

In order for your entire registration process to close once a capacity is reached, you would have to use the overall event capacity field in Event Details > General > Event Information > Basic Information. You can then choose to open a waitlist once this capacity is reached, if you'd like.

You could also create an optional item of "I am attending this event," with the maximum items per invitee set to 1. Under Status & Capacity, enter a Capacity of 900. Then, under Advanced Settings, set "Close the event if this item reaches capacity" to Yes. This means that if 900 people select this optional item, the event will then close for registration.

You could then add another optional item of "I am not attending this event," with no capacity set. However, these optional items will always display on the Item Selection page of registration; there is currently not a way to move them.

Best,
Julia

What about an optional item? 

Registration could be that 'optional item' of which you can set a capacity and in the advanced settings in that section, you have the option to 'Close this event if this item reaches capacity? Y/N

Registration -> Optional Items

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Michelle Dubé
Attendee Management
BCD Meetings & Events
Greater NYC
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Original Message:
Sent: 10-03-2017 15:22
From: Erin Lueck
Subject: Limit Attendance by Registration Question

We have a large convention with 3000+ attendees.  One of the registration questions we ask at registration is "Are you attending this special event?"  The answer options are yes or no.  We need to limit the number of attendees that can say yes to 900 pp.  Is there a way, without creating a session, to limit the number of people who answer yes to the registration question.