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  • 1.  Directing Registrants back to registration site after booking hotel

    Posted 02-22-2018 13:15
    How do I get attendees back to the registration page after making their hotel reservation on the hote's website?


  • 2.  RE: Directing Registrants back to registration site after booking hotel

    Posted 02-22-2018 13:30

    Hi Sarah,

    If you go to Event Details > General > Event Configuration and scroll down to Hotel Accommodations, do you have it set to "Registrants can book their hotel through hotel's website?"

    If so, registrants will see a link during the registration process to click on to book their rooms. When they click on this link, it will automatically open in a new tab in their browser. Therefore, to get back to the registration process, they'll just have to switch back to the other tab that they were just on.

    Best,
    Julia