Open Forum

 View Only

  • 1.  Mark invoices as paid ?

    Posted 01-25-2019 10:17
    Edited by Read Only 05-23-2019 18:45
    We have some delegates who want to pay by invoice rather than online so we are having to manually produce invoices and send them in the post . Is there any way to mark them as Paid on Cvent after we receive payement so that Cvent will know to allow them in and wont flag them as unpaid


  • 2.  RE: Mark invoices as paid ?

    Posted 01-28-2019 21:44
    Edited by Read Only 05-23-2019 18:46
    Hi Alastiar,

    You are able to individually submit payments within an invitee's record, or even import offline payments if this is for a large number of registrants.

    Here is a great article to review: Recording Offline Payments (https://support.cvent.com/apex/CommunityArticle?id=000002361&Lang=en_US&searchTerm=offline%20payment).

    Best,
    Danni