Open Forum

 View Only
  • 1.  Reset Reporting Portal Password

    Posted 05-07-2018 16:30
    I want to reset the password that users use to acess the reporting portal.  How can I do this?


  • 2.  RE: Reset Reporting Portal Password

    Posted 05-08-2018 16:45
    Hi Bob,

    A user is able to click the Reset Password button when accessing the Portal login page if they need to reset it themselves.

    If you are looking to set it on behalf of the user, you can navigate to Admin > Users > Select Portal User > Change Password > Update password and Save.

    Best,
    Danni