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  • 1.  Updating the From Email Address

    Posted 11-15-2017 11:49
    How do I update the From email in the Manage Profile Confirmation?


  • 2.  RE: Updating the From Email Address

    Posted 11-15-2017 15:34
    Hi Miranda, 
    Thank you for using the Cvent Community ! 

    There is two places to search for this "From Email Address"
    1. When you are logged into e-marketing, click Emails on the blue bar > Default Email Settings > Edit the From Email Address in this location > Save. 

    2. If you are still seeing an incorrect email address populate in the from area, it is possible that your Manage Profile Confirmation email is a custom email. Click into Emails on the blue bar > Check for your Manage Profile Confirmation Email and click into it > Click Edit > Change the From Email Address > Click Save. 

    Hope that helps! If the error still persists, go ahead and reach out to our Customer Care team to speak with a Cvent representative for assistance. 

    Best,
    Morgan Carson
    Client Success Consultant, Event Management |  www.cvent.com

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