The holidays are upon us! Before you head out of office to enjoy some well-deserved time off, check out our latest product updates on #Event(Flex), #OnArrival, and Exhibitor Management.

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Event Management

*New Flex Release* Admission Items Refund: You can now choose how invitees can be refunded when they switch their admission item. Along with the option to refund the entire amount paid for the admission item, you can now choose to refund the invitee based on a refund policy they've created.

*New Flex Release* Staff List: You can now display the staff list to your invitees. This list acts as a point of contact for guests and includes any person who is considered event personnel.

*New Flex Release* Concurrent Editing Banner in Email Designer: You can now see when another user is accessing the same event email as you are with the Concurrent Editing Banner in the Email Designer. The banner alert will include the username of the concurrent user(s) and remind you that any changes they make while others are accessing the designer could be overwritten by the other user.

Note: The banner doesn't prevent users from making, saving, or publishing changes.

Onsite Solutions – OnArrival (Android)

 
Attendee Profile Access: You can now access an attendee's profile from the attendee list. Once you're on an attendee's profile, you can view all of their information from standard contact fields to registration questions.

Note: You need to be using the iOS version of OnArrival to view payments, edit contact fields, and substitute attendees in the attendee profile.

 

Onsite Solutions – Exhibitor Management

Task Management (in Flex events only): With our new task management tool, you can easily assign and track tasks for exhibitors. The benefit of this offering is that it saves you time managing various tasks that typically take place within emails and spreadsheets. Now, everything can be in one place.

Additional notes:

• Within task assignments, you can add specific details for task name, description, selective exhibitor assignment or all, required yes/no, file attachments, and URLs
• Both Exhibitors and Planners can mark tasks as complete.
• Coming in 2020: Task reminder emails to further streamline a process of tracking and keeping in touch with exhibitors

#ProductNews

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Cvent Official - Product News
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