After hours of searching and testing, I finally figured out how to add GTM to a Flex event and get it to fire correctly to load the container, fire off page views and a reg conversion event. To save everyone else time, here was my setup:
This one goes in a snippet with the type Initialization:/* initialization snippet */
(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
'
https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,'script','dataLayer','GTM-
YOUR CONTAINER CODE HERE');
/* end initialization snippet */
This one goes in a snippet with the type All website and registration pages:/* pageview snippet */
dataLayer.push({
'event': 'cvent_page_view'
});
/* end pageview snippet */
This one goes in a snippet with the type Registration conversions:/* reg conversion snippet */
dataLayer.push({
'event': 'reg_complete'
});
/* reg conversion snippet */
Here is the
the export of the GTM container that I created to handle pushing the pageviews and registration complete event to GTM. It works for both UA and G4. All you have to do is import and update the IDs with your values (or replace with your settings/config variables). Hopefully no one else will have to spend hours trying to figure this out!
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Jennifer Bissex
Maritz
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Original Message:
Sent: 09-21-2021 16:20
From: Marie Mason
Subject: Placing GTM on my Cvent Site
Hi! Has anyone else had trouble getting their GTM container to render on Cvent? I had a call with support yesterday and they said it was correct. I spoke with Google this morning and they are saying that there is something missing form the Cvent side. I have placed it code snippet section and have added it to all website and registration pages. Google confirmed that my code is correct. I followed these instructions:
https://support.cvent.com/apex/CommunityArticle?id=000100462&Lang=en_US&searchTerm=google+analytics
I found this forum as well, but, there doesn't seem to be a resolution.
Any help would be greatly appreciated! I have attached a screenshot of what I am seeing.
#Miscellaneous
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Marie Mason
Scaled Agile, Inc.
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