Hi, all! I am excited to share my #ShareandTell success story from my property, The Westin Tampa BayJOB TITLE – Director of Sales & Marketing
TOPIC OF SHARE & TELL - Using Cvent Event Diagramming (formerly Social Tables) and the benefits that it has for collaborating with planners and showing diagrams that incorporate social distancing
SPECIFIC EVENTS/INSTANCES – All of the recent ones
TYPE OF EVENT/PLANNER SUPPORTED - Using for all events at our property
TOOLS/TECHNOLOGIES LEVERAGED - Cvent Event Diagramming (formerly Social Tables)
WHAT WORKED FOR YOU (DO'S - write at least 2) –
Using Cvent Event Diagramming, we have provided planners with great diagramming programs of what their rooms will look like with and without social distancing. We can even view in 3D for a more realistic perspective, which allows us to work collectively with the planner when we can't meet face to face.
Right from the very beginning stages of an RFP, if a planner was providing information and requesting specific setups for social distancing, we were able to answer the RFP and provide them with a visual of how the setup will look. This also helps them then understand how many people they can fit into that space.
As an industry (both planners & suppliers), we never had to provide and create diagrams that had social distancing before, but with these visuals, the planners now know how the ballroom will look with their total attendees while maintaining the social distance norms. This is more like 'showing and telling' even before they finalize the booking, which really helps planners to create a better visual in their head of how their room will look.
Pre-Covid, we rarely supplied diagrams at the RFP stage. Today, we rarely submit an RFP without including a diagram
My tip for planners would be that they always ask for a diagram at the early stage from their supplier so they know how the space will be configured and appear.
WHAT TO AVOID (DON'TS - write at least 2) –
Avoid overcrowding your space. Make sure that what the planner is asking does fit into reality with the changed time today of social distancing. As mentioned, the best way to do that is through Cvent Event Diagramming.#ShareandTell