Open Forum

 View Only

  • 1.  Report Export

    Posted 05-28-2020 09:22
    Hi, 
    Experiencing difficulty on exporting reports. It spins for a long time and when I click on 'export' it shares a message that the report has been exported and I will receive an email when it has done so. 

    I can go into CVENT to retrieve reports, the issue is sharing it with other members of the team across three different states, of which I have received emails of delay. 

    Please share suggestions. 

    Thank you 



    #ReportingandInsights

    ------------------------------
    Jaime Pacheco
    Development & Events Associate
    National Organization for Rare Disorders
    ------------------------------


  • 2.  RE: Report Export

    Posted 06-01-2020 11:55
    Edited by Kameron Kidd 07-31-2023 14:57

    Hi Jaime,

    I hope you are well! I would suggest reaching out to our 24/7 Customer Care team to allow our team to troubleshoot with you directly on the phone. If there is an issue identified, it can also be escalated to our Technology Team.

    Best,

    Danni 



    ------------------------------
    Danni Czark
    Lead Client Success Advisor
    Cvent
    ------------------------------

    Original Message