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  • 1.  Error Code

    Posted 02-24-2022 12:58
    My registration testing was going well and then I updated my page to include some additional information and now I get the following error:  No specific instructions on how to resolve it.


    #Flex-Creating/ManagingEvents

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    Carolee Schmidt
    Director, Conferences
    Procedure Professionals Association
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  • 2.  RE: Error Code

    Posted 02-24-2022 13:08
    Looks like this error was brought up previously a while back.  Might be worth a shot!

    Posted 02-13-2020 15:25
    Hi Flora,

    I hope you are doing well! To confirm, is your registrants' data being pre-populated during the registration process? If so, this error message is triggered when an invitee is attempting to edit their first name, last name, and email address. The system will not allow for this, as it is changing the pre-populated contact. 

    You are able to change the text of the error message within Website & Registration > Language Management > Search for the message and Edit. 

    Best,
    Danni

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    Danni Czark
    Lead Client Success Advisor
    Cvent
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    Sharon Anderson
    Program Manager, Event Services
    Prestige Global Meeting Source
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