Open Forum

Hello,
We are currently working to pivot our annual on-site event to a virtual event. When onsite, we collect donations for selected charities each year at our information/registration booth. However, now that our attendees will not be onsite, we are looking for a way to do this virtually. 

I understand how to add donation items to the Cvent registration process. However, this will not work for our purposes as the vast majority of our attendee registration fees are paid for by their employer, and the donations are a personal/individual payment. I see that there is no way to add a donation during the registration process and have the option to pay for it separately from the registration fees.

We do utilize & integrate with the Crowd Compass app for our events, but I haven't been able to find a way to manage this within the app so that after individuals are registered they could go to the app and make a donation.

The only solution I have been able to come up with is to let attendees know that they can go in and modify their registrations after the fact to make a personal donation. This also poses a problem - many of our registrants select to pay by purchase order and the employer makes payment at a later date. If they then went in to make a donation, I don't want them to get confused by the total amount due on the submit payment page - I want to make this as streamlined a process as possible so that they don't run into issues and questions when trying to donate. 

Any suggestions would be greatly appreciated!
#Flex-Creating/ManagingEvents

------------------------------
Jennifer Bower
WSIPC
------------------------------

I have an idea. You could create another site for donations only (using options items>donations). Then you could add that link to your original site on the confirmation page using the custom link button and naming in "Click here to donate" or whatever. That would keep the donations separate from your conference fees.

------------------------------
Jayne Ferro
Support Staff Specialist
NYSUT
------------------------------

Original Message:
Sent: 06-08-2020 13:29
From: Jennifer Bower
Subject: Virtual Donations

Hello,
We are currently working to pivot our annual on-site event to a virtual event. When onsite, we collect donations for selected charities each year at our information/registration booth. However, now that our attendees will not be onsite, we are looking for a way to do this virtually.

I understand how to add donation items to the Cvent registration process. However, this will not work for our purposes as the vast majority of our attendee registration fees are paid for by their employer, and the donations are a personal/individual payment. I see that there is no way to add a donation during the registration process and have the option to pay for it separately from the registration fees.

We do utilize & integrate with the Crowd Compass app for our events, but I haven't been able to find a way to manage this within the app so that after individuals are registered they could go to the app and make a donation.

The only solution I have been able to come up with is to let attendees know that they can go in and modify their registrations after the fact to make a personal donation. This also poses a problem - many of our registrants select to pay by purchase order and the employer makes payment at a later date. If they then went in to make a donation, I don't want them to get confused by the total amount due on the submit payment page - I want to make this as streamlined a process as possible so that they don't run into issues and questions when trying to donate.

Any suggestions would be greatly appreciated!
#Flex-Creating/ManagingEvents

------------------------------
Jennifer Bower
WSIPC
------------------------------

Jayne,
Thank you for your response - I am wondering if by "create another site" you are referring to the Cvent Event Website? We currently have our own standalone website for our events, so we don't use that feature within Cvent. It did make me wonder, however, if we could just create some type of donation link on our own site that we could promote, so I am looking into that now. Have a great day!

------------------------------
Jennifer Bower
WSIPC
------------------------------

Original Message:
Sent: 06-09-2020 08:32
From: Jayne Ferro
Subject: Virtual Donations

I have an idea. You could create another site for donations only (using options items>donations). Then you could add that link to your original site on the confirmation page using the custom link button and naming in "Click here to donate" or whatever. That would keep the donations separate from your conference fees.

------------------------------
Jayne Ferro
Support Staff Specialist
NYSUT

Original Message:
Sent: 06-08-2020 13:29
From: Jennifer Bower
Subject: Virtual Donations

Hello,
We are currently working to pivot our annual on-site event to a virtual event. When onsite, we collect donations for selected charities each year at our information/registration booth. However, now that our attendees will not be onsite, we are looking for a way to do this virtually.

I understand how to add donation items to the Cvent registration process. However, this will not work for our purposes as the vast majority of our attendee registration fees are paid for by their employer, and the donations are a personal/individual payment. I see that there is no way to add a donation during the registration process and have the option to pay for it separately from the registration fees.

We do utilize & integrate with the Crowd Compass app for our events, but I haven't been able to find a way to manage this within the app so that after individuals are registered they could go to the app and make a donation.

The only solution I have been able to come up with is to let attendees know that they can go in and modify their registrations after the fact to make a personal donation. This also poses a problem - many of our registrants select to pay by purchase order and the employer makes payment at a later date. If they then went in to make a donation, I don't want them to get confused by the total amount due on the submit payment page - I want to make this as streamlined a process as possible so that they don't run into issues and questions when trying to donate.

Any suggestions would be greatly appreciated!
#Flex-Creating/ManagingEvents

------------------------------
Jennifer Bower
WSIPC
------------------------------