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Data Privacy for your Events

  • 1.  Data Privacy for your Events

    Cvent Staff
    Posted 01-27-2021 11:53

    Hi, Community members! Though it may feel like ages ago, Cvent made crucial enhancements to our platform to ensure we were GDPR compliant, and that you as a user of our platform can be GDPR compliant within your events.

    Cvent is pleased to announce its recent recognition as a 2021 Data Privacy Day Champion by the National Cyber Security Alliance (NCSA). To recognize Data Privacy Day, observed globally on January 28th, this edition of Tip of the Week is all about data privacy and the features you can use to remain compliant within your events.

    Data Privacy Day serves to generate awareness about the importance of data privacy, highlight easy ways to protect personal information, and remind organizations that data privacy is good for business. Keep reading to learn about the key features we recommend using in your event registration and mobile app:

    Event Registration

    • Privacy Policy: Add your privacy policy to the footer of your event website. By default, the Cvent Privacy Policy will be included, and we encourage you to add your own, as well. To do so in your Flex event, access the Site Designer > Default Header and Footer > Cvent Footer > Toggle 'Display your own Privacy Policy link' on and paste the URL.
    • Cookie Use Notification: Alert invitees that cookies are being used with a banner across your website. Once enabled in your account, navigate to your event > Website & Registration > Website > Privacy Compliance > Edit > Cookie Notification section > Switch 'Notify visitors that the event website uses cookies' to Yes. There is default text on the banner, however you can customize it within Language Management if needed.
    • Consent Questions or Fields: One of the most important steps is to collect consent through the event registration. With the guidance of your legal team, you can add your custom consent questions or consent fields within the registration process and prompt your invitees to agree before completing the entire process.
      • Consent Question Audit: Once you collect the responses, you can review the details through the Consent Question audit report in your event.

    Mobile App

    • Set Attendee Profiles to Hidden: Within the mobile app, your attendees can be displayed through the in-app attendee list. We recommend either setting their profiles to hidden by default or adding an opt-in field to be asked during the registration process (if you are integrating CrowdCompass and Cvent event registration).
      • To do so within the CrowdCompass app, access the EventCenter access the privacy settings > Attendee Profile Settings > Select Hidden.
      • To do so within the Attendee Hub, access the Website and App Builder > Settings > Attendee Profile > Attendee Visibility > Select 'Hidden by default.'
    • Share organization's privacy policy: Another place to share your privacy policy is within the app. Within the Event Settings in the CrowdCompass EventCenter, navigate to the Compliance section. Then, click Create Custom Privacy Policy and add a title and your URL. Now, this will display at the bottom of the login screen and on the Edit Profile page of the app.
    • Add custom terms of use or a custom California Consumer Privacy Act link: Check out the linked instructions to add additional information within the CrowdCompass app.

    Questions for you:

    • How have you enhanced your data privacy since GDPR/CCPA has been implemented?
    • How was this adjusted for virtual events?

    Let us know below! #CventTip

    Additional Information on Data Privacy Day 2021:

    This year's campaign encourages individuals to "Own Your Privacy" by learning more about how to protect valuable online data. It also encourages businesses to "Respect Privacy," which advocates for holding organizations responsible for keeping personal information safe from unauthorized access and ensuring fair, relevant, and legitimate data collection and processing.

    If you would like to learn more about Data Privacy Day, access additional resources, or discover ways your organization can become involved, please visit Stay Safe Online.  

    To learn about top security risks for planners and marketers and ways to safeguard sensitive business data against attacks, read Top 5 Security Risks Planners Can't Ignore by our CISO, Ben Mayrides.

    *Reminder: Tip of the Week has moved to Wednesdays! Look out for this cadence moving forward. 


    Danni Czark
    Senior Associate, Online Community Marketing

  • 2.  RE: Data Privacy for your Events

    Community MVP
    Posted 01-27-2021 12:27
    Congratulations! This would make a GREAT challenge in Cvent Celebrity for us to share to our social media platforms to spread the word about Cvent being top in data privacy for events!

    Brenda Ainsburg
    Channel Program Manager
    Siemens Aktiengesellschaft
    United States

  • 3.  RE: Data Privacy for your Events

    Posted 01-27-2021 16:20
    i think this is great! Love that you've summarized it in a well organized post. 
    Really appreciate this a lot!

    Tamara Lee
    Systems Specialist
    The Manufacturers Life Insurance Company("Manulife")